ADAPT – Conditions of Attendance- 2025

Alcohol and Other Drugs

Attendance whilst under the influence of alcohol and other drugs is NOT permitted. Alcohol and or other Drugs should not be consumed prior to attending program as this may affect your ability to focus and actively part take in session.

Lateness

Late arrivals cannot be guaranteed entrance to a session. Please try to arrive at least 5 minutes prior to the scheduled starting time to allow sessions to commence and finish promptly.

Missed Sessions

First session of the program MUST be completed first followed by the 2& 3. Missing the any session of the program for whatever reason(s) will result in exclusion from the entire program. You will be required to rebook and repay into another program. (Full fee applies). If you are unfit to attend any session for medical reasons, you MUST provide a medical certificate for that date to be eligible for a discounted fee into the new BCP program. All session must be re-completed in the new booking. 

Minimum Number of participants required: as per VicRoads policy we require a minimum of 6-8 participants to effectively facilitate BCP session. On rare occasions due to insufficient numbers, we may be required to reschedule programs. In this case an alternative session will be offered at no extra cost. 

 Fees

ADAPT reserves that right to charge participants the program fee according to its policies and also deny entry to any participant that may display aggressive behaviour toward staff.

As per VicRoads, concession discount is available to primary card holders only. (Social Securities Act 1991)

Please Note: as per your registration letter you are required to pay a non-refundable government fee to ADAPT. This non refundable fee is then forwarded to VicRoads as per legislative requirement. It is your responsibility to book into correct BCP session. You may obtain a BCP requirement letter from VicRoads before payment. 

Government Fee and Collection Process

$67 full fee $34 – concession card holder (Social Securities Act 1991)

This fee is paid by all participants of the BCP program. Your fee is forwarded to VicRoads as per legislative requirement. This fee is a “non-refundable fee” at any cancellation or change of booking (conditions apply).

 Government fee Refund Policy

Under section 58N of the RS Act, full refund of the government fee will ONLY be provided should ADAPT fail to provide the participant the first stage of BCP within the agreed timeframe as registered and/ or unable to provide alternative to suits the needs of the participant.

ADAPT Refund Policy

ADAPT has a NO REFUND policy should you change your mind about attending BCP for whatever reason. Medical certificate MUST be produce on missed session#1 to negotiate any rebooking fee into another program. If you are eligible for a refund, it may take up to 5 business days .

 Cancelling/Changing to booking policy  : If bookings are cancelled or changed prior to 48 hours of start date a rebooking an administration fee of $100 applies. ADAPT has a NO REFUND policy thus it is your responsibility to book into correct BCP. BCP’s are in high demand and spaces are extremely limited thus we can’t guarantee a spot for you within the same month if you make changes to your booking. Any changes within 48 hours will incur full rebooking fee. NO REFUND is given on cancellation or changes within 48 hrs of session date.  No Refund is given for missed sessions. 

 Smoking Policy

Smoking is only permitted in designated areas.

 Behaviour & Code of Conduct

Participants who behave in a disruptive, unruly fashion or who attend an education session under the influence of alcohol or other drugs shall be excluded from or be asked to leave the session. Participants who refuse to leave an education session when requested to do so, shall be excluded from any further attendance at the program. Please Note: those fees for persons who are asked to leave a session are non-refundable. It is ADAPT’s duty of care to provide a ‘reasonably safe environment’ to all participant thus failure to adhere to these conditions will result in exclusions from the session/program.

All information that you volunteer during the program is strictly confidential and shall not be released to anyone without your written consent. At the completion of the Behaviour change Program, you will be issued with a Certificate of Completion verifying that you have successfully completed your requirements for license eligibility. You will be provided with a feedback back for your comments or complaints which is forwarded to VicRoads as per our reporting policies. Complaints can be made directly to account executive of ADAPT by calling 0412 731 785 or VicRoads.

 Please Note: By making payment you are acknowledging and accepting all above conditions of attendance. 

Please Read These Conditions Prior to attending your BCP Sessions.

Call Nelly on 0412 731 785 if you have further enquiries